Dropout offers discounted Dimension 20 tickets after pricing controversy

If you failed your Ticketmaster check on tickets to Dimension 20’s sold-out Madison Square Garden show, you now have a chance to reroll. Fans of Dropout’s flagship actual play can now enter a lottery for reduced-price Dimensioneer tickets by visiting their website.

Earlier this year, the independent streamer announced it’d be doing what no actual play had done before: playing Dungeons & Dragons on the world’s most famous stage. That plan came with controversy, as the overwhelming surge of fans rushing the site triggered Ticketmaster’s Dynamic Pricing model. Tickets priced between $80 and $200-plus jumped up to as much as $2500, sparking outrage from the fanbase.

In response, Dropout released a statement saying the average ticket sold for $119 — with the “dynamic pricing nonsense” only impacting a fraction of sales. The same statement instituted the Dimensioneer ticket lottery system, which would give fans who were potentially priced out of the event an opportunity to see the show at a budget price. Dropout also initially stated it would opt out of using the dynamic pricing model for its upcoming West Coast Tour, — though it later clarified that 150 tickets for the Hollywood Bowl show would be subject to dynamic pricing, stating on Twitter that “100% of the uplift (minus fees)” would be donated to the LA County Parks Foundation.

Lottery submissions for a limited number of $35 tickets will be open through Nov. 17 at 5 p.m. ET. The lucky winners will be informed via email on the evening of November 22. According to Dimension 20’s post on social media, Dimensioneer seat locations will be randomly assigned throughout the venue, including “Upper Level” and “Floor” level seating. Winners will not know what their view of the stage will be — the company says Dimensioneer ticket locations will only be revealed on the night of the show.  

The Madison Square Garden show, Gauntlet at the Garden, will be a one-night-only event set in the Unsleeping City, Dimension 20’s magical twist on New York City. The first two seasons of Unsleeping City tackle the city’s historical issues with oppressive city planner Robert Moses, and more modern-day issues like megacorporations and isolation. Season 1 is available on Youtube, with the second season exclusively on Dropout.tv.